Pyryx

Terms of use

Version 1.2, effective from 7 December 2026 (only Article 7.4 changes: the period before funds become available now runs from shipping). Version 1.1 applies until 6 December 2026: until then, funds become available 14 days after delivery.

1. Purpose and scope

These Terms of use ("Terms") govern access to and use of the website pyryx.com and its applications (the "Platform"), operated by WEB INT LIMITED ("pyryx", "we", "us"). Together with the Terms of sale, the Professional seller terms where applicable, the Content and media policy, the Privacy policy and the Cookie policy, they form the contractual framework applicable to every user.

Registering on the Platform constitutes full acceptance of the Terms. A user who does not accept the Terms must not use the Platform.

The Platform is intended for persons residing in the European Union, the European Economic Area, Switzerland, Monaco and the United Kingdom. We may restrict access from certain countries.

2. Definitions

• User: any person holding an account on the Platform.
• Buyer: a user who orders a Product.
• Seller: a user who lists a Product for sale. A seller may be a Private seller or a Professional seller (Article 5).
• Product: a single trading card, a card lot, a sealed product (booster, display, box set), a card graded by a third-party grading company, an accessory (sleeves, deck box, playmat, binder) or any other item permitted on the Platform.
• Listing: an offer to sell a Product published by a Seller.
• Order: a Buyer's acceptance of one or more Listings from the same Seller.
• Balance: the amount credited to a user's account and available for a purchase on the Platform or for withdrawal (Article 7).
• Payment provider: Stripe Payments Europe, Ltd. and its affiliates, or any provider substituted for it.

3. Nature of the service and role of the Platform

pyryx is an online marketplace. It provides tools enabling Sellers to publish Listings and Buyers to order them. Except where pyryx is expressly identified as the seller of a Listing, pyryx is not a party to the contract of sale, which is formed exclusively between the Buyer and the Seller.

Accordingly, pyryx:

• does not hold, control or inspect the Products listed by users;
• does not guarantee the authenticity, condition or conformity of Products with their description, which are the sole responsibility of the Seller;
• does not guarantee the solvency, good faith or identity of users, beyond the checks described in Articles 4 and 5;
• provides a service of introduction, catalogue, messaging, technical payment intermediation, and mediation in the event of a dispute.

pyryx acts as a hosting service provider within the meaning of Article 6 of the DSA for content published by users (Listings, ratings, messages, photographs).

4. Registration and account

4.1 Conditions

Registration is open to natural persons aged 18 or over with full legal capacity, and to legal entities represented by an authorised person. A user may hold only one account, unless authorised in writing by pyryx (for example a personal account and a separate professional account).

4.2 Information provided

The user provides accurate, complete and up-to-date information: identity, postal address, email address and, for Sellers, the information required by the Payment provider. The user updates this information without delay if it changes. Providing false information or impersonating another person results in closure of the account and, where applicable, retention of the sums needed to cover pending disputes.

4.3 Security

The user is solely responsible for keeping login credentials confidential. Any action performed from the account is deemed to have been performed by the user. The user must inform pyryx immediately of any unauthorised use at security@pyryx.com. pyryx may require two-factor authentication for certain actions (withdrawals, changes to bank details, listings above a given amount).

4.4 Verification

pyryx and the Payment provider may at any time request proof of identity, address or status, and suspend sales, purchases or withdrawals until it is received. These checks serve in particular anti-money-laundering obligations and the traceability of traders (Article 30 of the DSA).

5. User status

5.1 Private seller

A natural person who occasionally sells Products from a personal collection, without this activity being habitual or organised for profit. The Private seller declares that these sales do not constitute a commercial activity under the law applicable to them.

5.2 Professional seller

Any person acting for purposes relating to their trade, business, craft or profession, and any legal entity. The Professional seller also accepts the Professional seller terms and provides the information required by Article 30 of the DSA (identity, address, contact details, registration number, VAT number, self-certification that the Products comply with applicable law).

5.3 Reclassification

pyryx may reclassify a private account as a professional account, or require a switch to a professional account, where the volume, frequency or nature of sales or any other indication reveals a habitual activity. As a non-exhaustive indication, a private account exceeding 30 transactions or EUR 2,000 in sales over a rolling twelve-month period, or selling new Products purchased for resale, will be reviewed. The user remains solely responsible for their tax, social security and reporting obligations.

5.4 Display of status

Status (private or professional) is displayed on every Listing. Buyers are informed that consumer protection rights (right of withdrawal, legal guarantee of conformity) apply only to sales concluded with a Professional seller.

6. How sales between users work

6.1 Publishing a Listing

The Seller links each Product to a Platform catalogue entry (name, set, language, finish) or, failing that, describes the Product precisely. The Seller must state the condition according to the scale defined in the Terms of sale, the quantity, the price and, where relevant, any particular features (signature, alteration, defect). Photographs may be added. By publishing a Listing, the Seller makes a firm offer to sell on the stated terms.

6.2 Order

The Buyer adds Listings to the basket, grouped by Seller, and confirms the Order by making payment. The contract of sale is concluded at the moment payment is confirmed. The Seller is then notified.

6.3 Cancellation by the Seller

The Seller has 7 calendar days from the Order to ship or cancel it. Cancellation is permitted only where the Product is unavailable or in the case of a manifest pricing error; it results in a full refund to the Buyer and a note on the Seller's profile. If, when this period expires, the Order has been neither shipped nor cancelled, the Platform cancels it automatically: the Buyer is refunded in full, including shipping costs, both the Buyer and the Seller are notified, and the cancellation is taken into account in the Seller's reputation. Repeated cancellations are sanctioned (Article 14).

6.4 Receipt and confirmation

On receipt, the Buyer checks the Products and confirms receipt, or opens a dispute under Article 10. If the Buyer takes no action within 14 days of the delivery date shown by the carrier's tracking, the Order is deemed accepted.

7. Payments, balance and withdrawals

7.1 Payment provider

All payments on the Platform are processed by the Payment provider, Stripe, which is authorised as an electronic money institution. Funds paid by Buyers do not pass through pyryx's own bank accounts: they are collected and held by the Payment provider, then split between the Seller and pyryx (Platform fees) according to the instructions described below. By accepting the Terms, the Seller accepts the Stripe Connected Account Agreement and the applicable Stripe terms, available at https://stripe.com/legal/connect-account. pyryx is not a payment institution and does not provide payment services within the meaning of Directive (EU) 2015/2366 or the UK Payment Services Regulations 2017.

7.2 A single account

Users do not need to create a separate account with the Payment provider. The necessary information (identity, bank details) is collected by pyryx on the Platform and passed to the Payment provider, which remains responsible for verifying it and for holding the funds.

7.3 Balance

A user's Balance reflects the amounts due to them from their sales (net of Platform fees), refunds received, and any credits granted by pyryx. The Balance is expressed in euros. It does not bear interest. The Balance may be used to pay for all or part of a purchase on the Platform, or withdrawn to a bank account under the conditions below.

7.4 Availability of funds

The proceeds of a sale are credited to the available Balance at the earlier of: confirmation of receipt by the Buyer, or expiry of the 14-day period following shipment of the Order with no dispute opened. During this period the amount is shown as pending Balance. In the event of a dispute, the amount remains blocked until the dispute is resolved. pyryx may extend the holding period or retain funds where the account is subject to an abnormal number of disputes, a verification, or a suspicion of fraud, to the extent necessary.

7.5 Withdrawals

Withdrawal is possible at any time, subject to a minimum of EUR 10 and a verified account. The transfer is made by the Payment provider to a bank account in the name of the pyryx account holder, within an indicative period of 2 to 5 business days. pyryx charges no withdrawal fee; any fees charged by the Payment provider (transfers outside the SEPA area, currency conversion) are shown before confirmation and borne by the user.

7.6 Promotional credits

Credits granted by pyryx (referral, goodwill gesture, promotion) may be used only on the Platform, cannot be withdrawn, and may have an expiry date.

7.7 Inactive accounts

A user whose account has been inactive for 24 months with a positive Balance is invited by email to withdraw the funds. If there is no response within 3 months, the Balance remains available on request, within the applicable limitation periods.

7.8 Currencies and taxes

Prices are displayed in euros. Payments in another currency are converted by the Payment provider at its applicable rate and fees. Customs duties, import taxes or clearance charges relating to a cross-border shipment (in particular between the European Union and the United Kingdom) are borne by the Buyer, unless the Listing states otherwise.

8. Platform fees

pyryx charges a commission on each sale. Its rate and basis (Product price, with or without shipping) are shown in the Seller's account area, in the fee schedule applicable to the Seller's shop, and recalled before each listing. These conditions may differ according to account type, volume or subscribed options. The commission is deducted automatically from the amount paid to the Seller.

Buyer service fees may be added to the displayed price; they are shown separately before the Order is confirmed. The current fee schedule is available at pyryx.com/fees. Any change to the fee schedule is notified to affected users at least 15 days before it takes effect (30 days for Professional sellers, in accordance with Regulation (EU) 2019/1150) and applies only to sales concluded after that date.

9. Shipping and mandatory tracking

9.1 Mandatory tracking

Every Order must be shipped with a valid tracking number, recorded on the Platform before or at the time of shipping, regardless of the amount. Untracked shipments (ordinary letter, standard post, plain mail) are prohibited.

Consequences:

• A Seller who ships without tracking cannot rely on any Platform protection: if the Buyer disputes receipt, the Buyer is refunded in full and the Seller bears the loss.
• A Buyer may open a non-receipt dispute only if tracking does not confirm delivery. Tracking showing delivery to the address provided by the Buyer creates a presumption of receipt, unless there is evidence to the contrary (police report, carrier statement).
• Disputes about the condition or conformity of Products remain available once delivery is confirmed by tracking.

9.2 Packaging

The Seller packs Products appropriately: sleeve and rigid protection (toploader, rigid card) for cards, protection against moisture, padding for sealed products. Damage resulting from inadequate packaging is attributable to the Seller.

9.3 Time limits

The Seller ships within 7 calendar days of the Order and records the tracking number. From the third day, the Platform reminds the Seller daily that the Order is awaiting shipment; when the period expires, an Order that has not been shipped is cancelled automatically under the conditions of Article 6.3. Delivery times shown are those of the carrier and are not guaranteed by pyryx.

9.4 Insurance

The Seller is free to insure the shipment. Above EUR 100, insurance is recommended. Without insurance, the Seller bears the risk of loss or damage in transit until delivery is confirmed, except for sales to a professional Buyer or where the Buyer has chosen a shipping method not offered by the Seller.

9.5 Delivery address

The Buyer is responsible for the accuracy of the delivery address entered at the time of the Order. An Order delivered to an incorrect address provided by the Buyer, or not collected from a pick-up point and returned to the Seller, does not give rise to a refund of shipping costs, and reshipping costs are borne by the Buyer.

10. Disputes between users

10.1 Opening a dispute

The Buyer may open a dispute from the Order page within 14 days of delivery confirmed by tracking or, in the case of non-receipt, from the 10th business day after shipping if tracking shows no delivery. The dispute states the reason (non-receipt, missing Product, condition not as described, different Product, suspected counterfeit, damage) and is supported by photographs.

10.2 Amicable stage

The Seller has [3] business days to respond via the Platform messaging and propose a solution (partial refund, return and refund, reshipment). Users are required to seek an amicable solution in good faith.

10.3 Mediation by pyryx

Failing agreement, either party may request pyryx's intervention. pyryx reviews the evidence (Listing description, photographs, tracking, exchanges) and issues a decision within an indicative period of 10 business days. pyryx may require the Product to be returned to the Seller, at the expense of the unsuccessful party, before deciding. pyryx's decision concerns only the allocation of the funds blocked on the Platform; it does not deprive either party of the right to bring legal proceedings.

10.4 Assessment rules

• Non-receipt: with no tracking recorded, the Buyer is refunded. With tracking showing delivery, receipt is presumed.
• Condition not as described: the declared condition is assessed against the scale in the Terms of sale. A one-grade discrepancy is handled by partial refund or return, at the Buyer's choice; a discrepancy of two or more grades, or an undisclosed defect (alteration, crease, writing), gives the right to return and a full refund at the Seller's expense.
• Counterfeit: if the counterfeit nature is established (review of the evidence by pyryx or opinion of an expert appointed by pyryx), the Buyer is refunded in full, the Product is not returned to the Seller, and the Seller's account is closed.
• Damage in transit: attributable to the Seller if packaging was inadequate or the shipment uninsured; otherwise pyryx assists the parties with the claim against the carrier.

10.5 Effect on the Balance

The amount refunded to the Buyer is taken from the blocked funds of the Order, then from the Seller's Balance and, if the Balance is insufficient, becomes a debt owed by the Seller to pyryx, immediately due and set off against any subsequent sale.

10.6 Abuse

Manifestly unfounded, repeated or bad-faith disputes (false claim of non-receipt, card substitution, return of a different Product) result in closure of the account and, where appropriate, a report to the authorities.

11. Ratings

After each Order, the Buyer and the Seller may leave a rating. Ratings are public, must be factual, and must not contain personal data or abusive language. pyryx does not edit ratings, except to remove unlawful content or a rating manifestly linked to a non-existent transaction or to blackmail. Each party leaves a single rating per Order, within a limited period after it. The rating stays hidden until the other party has rated in turn or that period has elapsed; it then becomes final and its author can no longer change it. The rated party has a right of reply, once. Professional sellers are informed that pyryx does not systematically verify that ratings come from consumers who actually purchased; all ratings are nevertheless linked to a paid Order.

12. Prohibited content and conduct

It is prohibited:

• to list counterfeits, proxies, reproductions, or altered cards (rebacked, recoloured, repainted borders) without explicit disclosure and compliance with the catalogue rules; artistically altered cards ("altered art") are permitted only in the designated category and with photographs;
• to list stolen Products, or Products the user does not own;
• to list Products whose sale is prohibited by law or by the Platform rules (list in Article 2 of the Terms of sale, https://pyryx.com/cgv);
• to conclude outside the Platform a sale initiated on the Platform, to solicit a user for that purpose, or to communicate external payment details;
• to manipulate prices, ratings or rankings (fake orders, multiple accounts, shill bidding);
• to use robots, scrapers or automated means to extract data from the catalogue or Listings without written authorisation;
• to publish unlawful, defamatory or discriminatory content, or content infringing third-party rights or privacy;
• to circumvent or attempt to circumvent Platform fees or security measures.

13. Reporting and moderation

13.1 Reporting

Any user or third party may report content they consider unlawful (Listing, rating, message, profile) via the report button on each item or at dsa@pyryx.com, stating the reasons, the location of the content and their identity (except for reports concerning offences for which anonymity is permitted). Sufficiently precise and substantiated reports are handled diligently; the person reporting receives an acknowledgement and is informed of the decision taken.

13.2 Decisions and statement of reasons

Where pyryx removes content, restricts its visibility, suspends an account or blocks funds, the user concerned receives a reasoned notification stating the facts, the provision of the Terms or the law relied on, the available remedies and, where applicable, whether automated means were used. No statement of reasons is provided where prohibited by law or in the case of high-volume deceptive content.

13.3 Internal complaint

The user may contest any moderation decision within 6 months through the internal complaint system, accessible from their account. The complaint is reviewed by qualified staff, not solely by automated means, and a reasoned reply is given within a reasonable time.

13.4 Out-of-court dispute settlement

Users in the European Union may refer the matter to an out-of-court dispute settlement body certified under Article 21 of the DSA. The list of certified bodies is published by the European Commission.

13.5 Abusive reports

pyryx may suspend, for a reasonable period and after a warning, the processing of reports from a person who frequently submits manifestly unfounded reports.

14. Sanctions, suspension, termination

14.1 By pyryx

In the event of a breach of the Terms, pyryx may, proportionately: issue a warning; remove a Listing; restrict certain features (listing, withdrawals, messaging); temporarily suspend the account; terminate the account. Immediate termination is reserved for serious breaches (counterfeiting, fraud, impersonation, abusive conduct towards a user or staff, multiple accounts). For Professional sellers, termination by pyryx is subject to 30 days' notice save for the exceptions provided by Regulation (EU) 2019/1150.

14.2 By the user

The user may close their account at any time from the settings, provided that pending Orders have been fulfilled and open disputes resolved. The available Balance is withdrawn before closure; otherwise it remains available for withdrawal on request.

14.3 Effects

After termination, Listings are removed, pending Orders are completed or cancelled as appropriate, and blocked funds are held until disputes are resolved and then released. pyryx retains the data needed to comply with its legal obligations and to manage litigation.

15. Intellectual property and user content

Content published by users (Listings, photographs, messages, ratings, media) is subject to the Content and media policy, which forms an integral part of the Terms.

The user retains their rights in the content they publish (photographs, texts) and grants pyryx a non-exclusive, royalty-free, worldwide licence, for the duration of publication and for the purposes of the service (display, resizing, caching, promotion of the Listing). The user warrants that they hold the necessary rights. The Platform's own elements (pyryx trademark, interface, structured catalogue, code) remain the property of pyryx; no licence is granted beyond personal and compliant use of the service.

Pyryx is an UNOFFICIAL fan site. Magic: The Gathering, card names, rules text and artwork are the property of Wizards of the Coast LLC and/or their authors. Pyryx is neither affiliated with nor endorsed by Wizards of the Coast, and claims no connection to it.

Card images and artwork are displayed under the Wizards of the Coast Fan Content Policy. They are not cropped so as to remove the artist name or copyright line, not distorted, not recoloured, and no watermark or logo is added to them. The artist's name appears on each card's page.

Access to card data and visuals is FREE and cannot be made conditional on a payment, a subscription, a survey or a sign-up: this is a condition set by the sources Pyryx depends on, and it is also its intent. Any rights holder who wants content removed may ask: the request will be handled without delay.

16. Liability and warranties

16.1 Availability

pyryx endeavours to provide continuous access to the Platform but does not guarantee uninterrupted or error-free operation. Interruptions for maintenance may occur. pyryx is not liable for damage resulting from unavailability, from data loss attributable to the user, or from force majeure.

16.2 Transactions between users

To the extent permitted by law, pyryx is not liable for the non-performance or defective performance of a contract concluded between users, nor for the authenticity, condition or description of Products. The fund-blocking and mediation mechanisms constitute assistance, not a guarantee of outcome.

16.3 Cap

Where pyryx is held liable, its liability is limited, save in the case of gross negligence or wilful misconduct and save for personal injury, to the Platform fees received on the transaction concerned or, outside any transaction, to EUR 100. Nothing in the Terms limits the mandatory rights of consumers or pyryx's liability for death or personal injury caused by its negligence, or for fraud.

16.4 Indemnity

The user indemnifies pyryx against any third-party claim arising from the user's breach of the Terms or of the law, including reasonable defence costs.

17. Personal data

The processing of personal data is described in the Privacy policy. Users who access other users' data (name, delivery address) in the course of an Order may use it only for the performance of that Order and are data controllers for that use.

18. Changes to the Terms

pyryx may amend the Terms. Amendments are notified by email and on the Platform at least 15 days before they take effect (30 days for amendments affecting Professional sellers, except where a legal obligation or a security risk requires a shorter period). A user who refuses the new terms may close their account before they take effect; continued use after that date constitutes acceptance.

19. Governing law and jurisdiction

19.1 Governing law

The Terms are governed by the law of England and Wales. However, if the user is a consumer residing in a Member State of the European Union or the European Economic Area, in Switzerland or in the United Kingdom, they benefit in any event from the mandatory consumer protection provisions of the law of their country of residence.

19.2 Jurisdiction

Any dispute between pyryx and a professional user falls within the jurisdiction of the courts of England and Wales. A consumer may bring proceedings before the courts of their country of residence, and may be sued by pyryx only before those courts.

19.3 Consumer mediation

Before bringing legal proceedings, a consumer may refer the matter free of charge to the consumer mediator designated by pyryx: [name, address and website of the mediator]. pyryx undertakes to take part in good faith in any mediation initiated.

19.4 Miscellaneous

If any provision of the Terms is held invalid, the others remain applicable. pyryx's failure to rely on a breach does not constitute a waiver. The Terms are drafted in French and English; in the event of a discrepancy, the French version prevails. The accepted Terms are retained by pyryx and may be provided to the user on request.